See inside our tea room

Interior image of Tea Inc.

Click the image above to see inside.

About us

Should you dare venture a little from the beaten track you'll find us tucked away in a quiet, narrow alley called The Ginnel in the small but perfectly formed market town of Devizes. There, in a slightly crooked 300-year old building, we opened our doors at no. 6 The Ginnel, on 16th December 2014. Who's we?! 

Well, there's me, Ramona and I wish I had a shiny pound coin for every person who tries guessing where I'm from! I am from Romania and yes I was named after the song (ask your grandparents). In that part of the continent you only drink "tea" if you're ill. And "tea" used to mean to me a sort of "twig soup" comprising leaves, flowers, roots and stems that could be foraged in nearby bushes, then dried, boiled and mixed with ungodly amounts of sugar to resemble a hot, sweet liquid in which chunks of crusty bread are dipped and thus one had a light meal! So different. 

Then there's Alan, my husband who is indeed British and introduced me to the world of "real tea". Together, we have created this "home from home" for tea lovers (but not exclusively), a doily-free, non-stuffy, eclectic, quirky environment we are very proud of (and slightly in love with) and which we affectionately call "The Shoppe". 

So do visit us at our Shoppe if you want to look beyond the teabag and to (re)discover loose leaf tea, which is a thing of beauty when properly prepared (and served with a smile). And yes, tea can be cool too! 

We also have cakes and scones which complement beautifully all our teas and are freshly baked by our "Cake Fairy" Louise or if you're peckish our homemade light lunches are prepared by us in our pocket-size kitchen. 

Yes, everything is spatially-challenged / diminutive / cosy but we learned to adapt and to use every little nook and cranny and to work with the little quirks of such an old and characterful building. 

Come with your family or friends, with your doggo or just come alone and if you want a chat we are a friendly bunch or equally if you want solitude then you could have just that. And yes we do know your name and your drink! And if you cannot visit us in person please visit our online Tea House and check out our teas, coffees and beautiful teaware.   

We love what we do and we hope you'll love it too. 

Check below if you want to know more about us, our tea-rrific TEAm, or my assistant Boris the Teadog :-)

or if you want to know more check out our helpful Frequently Asked Questions section!

Meet the team

Alan Richards, Co-owner (a.k.a The Boss, a.k.a The Earl to my Grey)

Alan Richards, Co-owner (a.k.a The Boss, a.k.a The Earl to my Grey)

Alan is a food technologist and used to travel a lot for business. We shared the dream of owning a quirky tea place when we first stumbled upon one, owned by local artist Fero Liptak in cold, snowy Bratislava in 2006. Inside it was warm and cosy, there were hand-drawn paintings all over the walls, we drank unusual teas from stoneware cups and didn't want to ever leave. 8 years later, slowly dreaming and brewing the idea, and after a particularly bad cup of tea served to us in a high street chain (you know who are!) where they put the bag, the milk and some lukewarm water together in a mug and charged a small fortune for a murky brew, we decided that we all deserve better and it's "Now or Never" time. Fortunately Hatto's Barbershop in The Ginnel was up for sale and, although its diminutive size was a little worrying, we fell in love with the building and its location and decided to give it our all and make it work. So that's our story, Tea Inc. est. 2014, a dream came true... Factoid: Alan is responsible for eating all the Tunnocks teacakes used to wrap up the famous Tunnocks chair in the shop. Myself (Ramona) did all the real hard work. Alan's favourite tea: any good oolong, of course!

Boris the Teadog, the Silent Partner (a.k.a The Cute One)

Boris the Teadog, the Silent Partner (a.k.a The Cute One)

His main skill is clearing the tables instantly with one firm tail wag. Boris is truly a Tea Dog as he loves any black tea (as long as it contains milk in it). Alan plans to graduate him onto Pu-Erh next. It’s thanks to Boris and his brother Tyson that Tea Inc. is a dog-friendly place as we have experienced first hand what it means to be turned away, hungry and thirsty, from less friendly establishments. 

Alex - The original Tea girl

Alex - The original Tea girl

Alex has been with us from the very beginning, when the shop as you know it was just a pile of rubble and dust… therefore she is our one and only, original Tea Girl and she truly puts the TEA in TEAm! She loves animals even more than chocolate, collects art and is adored by all our customers. Her favourite tea is Earl Grey with Orange. Without milk, as she is Vegan! With a slice of our Vegan Chocolate Fudge Cake, naturally.

Charlie (Honorary TEAm Member)

Charlie (Honorary TEAm Member)

Charlie used to be our Saturday girl but she had to leave us and go to University, which is not an  excuse, really... However we're not going to take her picture down, this way she is still with us, with her questionable hair colours (her words, not ours!) and amazing wit. We all miss you girl, London is lucky to have you :-)

Ramona (a.k.a The Real Boss)

Ramona (a.k.a The Real Boss)
Yes I have my “The Real Boss” mug to prove it! But they also call me "queen of cuisine" (natch). I am happiest in the kitchen but I do venture outside from time to time. Mostly next door, at Wardrobe, to buy shoes ;-) Have you seen the sign on the kitchen door “BEWARE OF THE CHEF”? Yes, it was made especially for me. Although I’m fine if you feed me scones. I am a Chemical Engineer, having studied Organic Chemistry hence I "secretly" drew the chemical formula for “caffeine” behind the coffee machine to make me feel at home. At the moment, having finally conquered Matcha preparations, I am trying to get my head around Kombucha, the next big thing in the tea universe (so they say). 

Elaina - Nellie to our regular customers :-)

Elaina - Nellie to our regular customers :-)

We couldn't be happier to introduce Elaina, who owns our pocket-sized kitchen on the days when I’m allowed out. She loves and is passionate about cooking, she makes great coffee (complete with latte art!) and she is now discovering the wonderful world of tea one cup at the time. Oh, and of course she too is a lot tidier than me...but then, who isn’t?! 

Tilly - our new star ⭐️

Tilly - our new star ⭐️

Statistically speaking the arrival of Tilly means that our fabulously gender imbalanced TEAm is now 89.50% women (sorry Alan). But beyond statistics and figures the arrival of Tilly means we now have another TEArrific girl joining us in the quest of providing the best experience to our customers. With a love of travelling and and a great amount of charity work under her belt, even at such a younger age, we have a feeling our newest colleague Tilly will contribute great things to our small yet mighty Shoppe!